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Lessons learned from client work

Published 2023-07-08 22:03. Updated 2023-07-08 23:33. #Thoughts 

We can all learn a thing or two from our clients.

  • You're always gonna learn something new, never assume you'll be on your «easy» way
  • Never trust what your client says initially, ask as often as is needed to get confident and honest answers
  • Always be sure to check their assumptions as well as yours. Writing them down, even the most obvious ones and reading out loud together may help verify them
  • If things go south, opt for diplomacy
  • If your gut says something's wrong most of the time something is wrong